Terms and conditions

Terms and conditions

1.1. General information

This online store, [Store Name] , is managed by [Company Name/PFA] , based in [Address] , registered with CUI [your CUI] .

1.2. Legal regulations

This online store complies with the following applicable laws:

  • EU Regulation 2016/679 (GDPR) on the protection of personal data.
  • GEO No. 34/2014 on consumer rights in distance contracts.
  • Law No. 365/2002 on electronic commerce.

1.3. Orders and delivery

  • Products are ordered exclusively online, and delivery is via [Courier] within [x] business days .
  • If you experience any problems with delivery, you can contact us at [your email] .

1.4. Buyer's rights and obligations

  • You have the right to return the products within 14 days , according to GEO no. 34/2014.
  • You are obliged to provide correct data when placing the order.

1.5. Personal data protection (GDPR)

  • Our store complies with GDPR and does not transmit your data to third parties without consent.
  • You can request the modification or deletion of your personal data at [your email] .

1.6. Disputes and resolution

  • Any dispute will be resolved amicably, and if this is not possible, the competent courts in [your country] will be consulted.
  • In the event of a dispute, you can also resort to SOL (Online Dispute Resolution) through the EU platform : https://ec.europa.eu/consumers/odr .